EVALUATION PRODUCTS

Sales Process Interview

In the course of Salesforce Evaluation, Silent Edge conducts confidential two-hour interviews with each member of your salesforce. These independent interviews produce valuable insights into the way your company works and create a context for the findings of the Critical Moment Observations. Above all, they pinpoint opportunities for improving your sales performance.

The Sales Process Interview covers all the factors that influence your sales performance:

• Company culture
• Motivation
• Target Market
• Competition
• Resources
• Marketing function
• Lead generation
• Training
• Use of CRM systems

N.B. The findings of the Sales Process Interviews are presented in aggregated form. Quotations are never attributed to a named salesperson.