Skills Development

You can’t fix a problem if you don’t know what’s causing it.

Our evaluation system enables us to identify any skills gaps that are affecting your sales performance.  By examining these trends across your teams we will create a programme of tailored skills development workshops relevant to eachsales person and to your organisation.

The workshops will be best practice sessions which match the competencies used in our evaluation scorecards for each role.  We integrate Neuro-linguistic Programming techniques to help delegates monitor and adapt their thinking and develop more winning ways of working.

We can identify where each person is particularly strong or needs further coaching.  We’ll then help you create a ‘buddying’ culture which encourages strengths and skills to be shared.

You’ll find it a very rewarding process. you’ll see confidence visibly grow as each person starts to reach his or her full potential.

We have experience developing people in every role in the sales industry – telesales, new business, account management, strategic and complex sales, sales managers and sales directors.

Silent Edge works with you to understand how these roles function within your organisation in order to tailor your workshops accordingly.

If your organisation has internal trainers we can train them in the delivery of the best practice training workshops giving the programme real sustainability within your organisation.  Read more about our Train the Trainer option here.

We don’t believe in sheep-dip training courses.  We make sure that our workshops are relevant to all delegates, that messages stick by practising in real working situations and that team motivation is maintained by delivering visible results early on. Read more on why Silent Edge’s training is different here.